Case Study: Indigenous Health Service (Rural and Remote)
Client: Community Controlled
Established AMS (Aboriginal Medical Service) with a clinic, Drug and Alcohol and Child Health. The service was functioning well before they contacted us, however they needed assistance to implement ISO9001:2008 and RACGP 4th edition at the time.
We had 5 weeks to ensure they met RACGP 4th edition when we were contracted and a year to meet ISO. To make a long story short and many visits on-site, the organisation met accreditation with many commendations.
HMED Consult is culturally aware within the AMS sector ensuring standards fit into the culture of the organisation and location of the service. It is a privilege to be accepted within the organisations in which we work at all levels including community, staff, management and board.
We have continuously been involved with the cline for 5 years now ensuring the high standards are maintained on a daily basis. We are now very excited to be moving forward to the RACGP 5th edition Standards and ISO9001:2015 in 2018.
We ensure regular contact with the client on a weekly basis and planned on-site visits every 4-6 weeks.