The ultimate package incorporating all of HMED Consult services, providing you with a comprehensive solution to starting any new practice.
The process is completely personalised and we will work with you to ensure you understand all the elements required of a newly established practice.
Our aim is to remain 100% transparent in all our dealings and maintain regular correspondence with you. We also strive for value for money.
We have built up professional relationships with industry specific suppliers to bring your new medical centre to life.
We’ll assist you in finding your site, negotiating the lease, design and fit-out, equipment, necessary documentation, IT services, recruitment, HR functions and most importantly, aligning your practice with industry standards making you ready for accreditation.
The Turn Key package enables clients to continue their current business plans and allow our skilled consultants to complete the work necessary for their new business venture.
The core package incorporates the following depending on your professional standards but not limited to:
Business Plan, Strategic Plan, Action Plan:
Allows clients to visualise how the practice will flow from location demographics through to other services which can be utilised to increase income and positive patient outcomes.
Policy and Procedure Development:
Policy and procedure is one of the most important aspects to the delivery of services. Policies and procedures require knowledge best practice in line with national and state regulation, legislation and guidelines.
Business Continuity Plan:
Another essential aspect to your practice, a business continuity plan enables you to consider what to do, when to do it at a time when you can think logically about it. It is your risk management policy and procedure booklet!
Non Clinical Emergency Plan:
This review gives a clear guide to all staff for who is responsible in any kind of emergency.
All clinical guidelines will be available in hard copy and placed on common drives, in your document register or your Quality Management System.
One aspect of which is commonly forgotten, is an in-depth HR Manual, which gives clear instruction on the responsibilities of all staff.
Staff will be educated at orientation ensuring all policies and forms stated within the manual are acknowledged.
HR file design and set-up will also be completed, to enable a structured process of auditing when the time occurs especially at accreditation.
Each position within the clinic will require a specific Position Description developed and communicated to the employee ensuring understanding through document signatures.
Once again, each area of the clinic will require a specific induction manual. One for the practice and the other specific to roles within the practice.
It is important to ensure your clinical staff are up to date with common tasks performed in your clinic. It enables each team member to follow the same processes ensuring continuity of service.
As a part of accreditation, there is certain signage that needs to be displayed within the clinic to ensure all staff and client know certain elements of your practice.
HMED Consult have various Auditing packages available to clients from a complete Quality Management System through to a DIY Audits.
At completion of our work, HMED will conduct specific audits to ensure all work carried out is Standards compliant. See HMED Audit for more details.
Essential to each clinic is the Practice Brochure which requires certain information for accreditation purposes.
HMED has an understanding with pathology companies which may lead to occupying space within the clinic.
Model of Care:
Each practice has a vision, purpose and goal. Not all clinics are the same, nor should they be! A model of Care allows all staff to understand each role and with HMED Consults experience may develop into offering services you may have never considered.
Organise this essential function or incorporate it within the business plan offering provisions for greater patient access and referral.
Work with clients to utilise an authorised patient survey organisation to conduct mandatory surveys.
Essential Forms and Templates:
With the experience of knowing the necessary forms needed within the practice, HMED will also assist clients to develop new forms (if needed).
There are many forms required for essential elements of recognition from Medicare. Each particular incentive requires a form to be completed. HMED will assist identify these and complete.
Accreditation Enrolment (AGPAL/GPA+):
Choosing the accreditation body that suits your needs is essential. HMED have worked with both accrediting bodies for successful accreditation of all practices.
A clinic Newsletter will be developed to communicate all essential and up to date information to clients.
Brochures and Information:
Keeping up with health promotion and current information is a difficult task, HMED will get you started.
Quality and Risk:
HMED believes in quality and will implement Quality Registered to assist clients organise their business. This will also be supported by Meeting Agenda templates to reflect action based and quality outcomes.
Cash Flow Projection:
Looking ahead allows clients in a perfect world to compare income against expenses. HMED utilises real data from past experiences to allow clients to gain approximate profits.
HMED will assist clients to negotiate lease agreements through knowledge and the utilisation of professionals within the commercial market to gain an ideal outcome.
Package Options (Quoted at cost)
Having access to various graphic designers, our Client Brief will enable us to gain an understanding of your brand and branding.
This is a basic function of every business in today’s society. Included in the package is a choice of Website templates that have been costed appropriately. Each site unique as HMED Consult offers the utilisation of our Web Content professional to assist complete the site.
Extra Cost to Client (HMED Assisted):
Computers and Software:
This is the sole expense of the client, however HMED Consult does utilise wholesale suppliers and will gain a number of quotes to determine value for money and needs.
HMED Consult has access to a number of I.T Consultants that will be there when you require. We will ensure a contract is initiated and confidentiality agreements are in place.
Domain Name and Hosting:
Once the name of the clinic is agreed upon, options for a suitable domain name for email addresses and website hosting will be researched and arranged.
Phone and Internet:
HMED can advise on cost effective solutions to phone and internet set-up.
Patient Management System:
HMED will work with you to find the Patient Management system suited to your practice. We will gain quotes and discuss with your I.T provider on its implementation or its conversion.
HMED has access to rental or purchase options for multi-function systems. Quotes can be obtained at the request of the client.
HMED Consult offers workshops in Medical reception and Treatment room areas. Workshops are tailored for those orientating or utilised for refresher training.
All Turn Key packages enable clients to receive 30% off any staff recruited from HMED Consult Recruitment sector. Understanding that this is a further expense to clients, we prefer advertising be client specific and with no recruitment cost to the client.
Through Numerous years of ordering equipment for clients, HMED Consult has built strong relationships with different equipment suppliers that ensures realistic quotes are generated from the suppliers.
HMED can also assist with start-up equipment lists and estimated cost for business planning.
Quality Management System:
HMED Consult recommends a complete Quality Management System that enables the efficient utilisation of a document register, WHS register, training register, licencing register, feedback register, contract register, supplier register, continual improvement register, and much more. It is user licence dependent.
Any advertising for positions will be invoiced direct to the client, however HMED Consult have various health specifically proven marketing and sales strategies to ensure a greater client base.
Design and Fit-out:
HMED has access to numerous design and fit-out companies experienced in the health and medical field. This is a critical aspect of the Turn Key process, as prices vary depending on materials and design.
It is wise to ensure you have the right people to complete the job when essential services malfunction. HMED has access to various services that will assist you get on with business.
Accountancy, Finance and Insurance:
Over the years we have built up strong relationships with various agencies that can assist with the finance management of your business.
HMED Practice Coordination Services:
Once we deliver on our promise, we can also manage the practice at a cost effective solution to your bottom-line. Our Practice Coordinators have access to all HMED Consult documents and knowledge to further strengthen your practice.
Utilising the rapport we have built creating your practice, our area managers will be on-site at regular intervals throughout the week to ensure a presence and peace of mind.